Proud Sponsors of the Contact Centre Review

Always supporting the Contact Centre industry, Bridge has now sponsored the latest reseach on the market made by Contact Babel.

Built upon primary research with over 200 directors and managers in some of the UK's leading contact centre operations, this report contains the most up-to-date and largest survey of contact centres' performance metrics, operational practices, strategy, salary and attrition data and technology usage.

This is the 6th edition of the report, which was launched at the Call Centre Expo on the 16 and 17 of September.

We will be giving out CDs with full results of the report for subscribers to our newsletter, so register today for the latest news and watch this space.