Tactics

by Rosemary Napper and Trudi Newton

"This is a great book demonstrating the use of transactional analysis in training. It is broken into simple chapters each looking at an element of group work. Although it is designed with teaching in mind - it also works well for all sorts of adult learning. I use it a lot when I need to review complex groups – I usually find there are some tips in there to adapt my approach to obtain a productive outcome."
Steven - WithaV