Managing, Controlling and Delivering the Expectation Line. This course takes delegates through a journey of skills development to enable them to quickly build rapport with customers and identify opportunities to maximise value for both parties. The two days will look at a variety of proven sales tools, techniques, personal development and best practice.
HIGH-LEVEL LEARNING
Develop skills to reinforce behaviour and motivation of top performers and powerful people.
Develop a team environment that fosters a positive sales environment (internal and external)
Learn to listen with an empathetic ear and make the customer open up more
Manage the sales process through the eyes of the customer
YOU WILL LEARN
7 keys steps to Emotionally Intelligent Sales Professional
Understand the intricacies of emotional and rational buying and how to use this to personalise sales conversations
Develop a consultative sales style that will create longer terms relationships
Use Power Selling techniques to maximise opportunities and increase value for the customer and the business
Add value to every contact through bridge selling technique
Who should attend:Â
  Junior to middle managers in sales (cross industry)
Delivery Option:Â
  Offered both on and in-house and open workshop basis