Bridge news

The idea that leaders and managers must serve their people if they are to create highly successful organisations is not new. Ken Blanchard, a high profile supporter of the servant leadership concept, explains why leading with humility could be the key to surviving and thriving during the current crisis.

Contact centre managers are usually pleased if their centres are accredited. It’s something to boast about, and it’s another tick in the box. But does it really mean anything, and is it worth the time and energy required to be successful?

UK organisations have come under fire from consumer affairs TV programme Watchdog for offering sub-standard service.

Employees at cereal maker Kellogg's are being given Friday afternoons off over the summer - providing they have already worked their contracted hours.

Businesses are becoming increasingly protective of their brands and are attaching greater importance to them in the recession, according to a new report by Marks & Clerk, the leading intellectual property firm.

Mobile operators are comfortably and steadily beating the recession. This is according to the findings of a new report from global advisory and consulting firm Ovum, titled ‘Mobile Operators in a Recession: Lessons and Coping Strategies.’

Swine flu: what should you do? Swine flu is here in the UK, and no-one is sure how widely it will spread, and how severely it will strike.

UK online retailers are coining it in as internationals sales boom on the back of a weak pound. Online fashion retailers Aos reported a threefold increase in international sales with Amazon also reporting huge increases in trade from the Euro zone and beyond.

Leadership and leadership development dominated the HRD conference and exhibition last week. Neil Davey reports back on why it has become the burning issue - and what the speakers had to say about it.

Kerri Smith, author of Guerrilla Art Kit, defines guerrilla art as "any anonymous work, including but not limited to graffiti, signage, performance, additions and decorations) installed, performed or attached in public spaces, with the distinct purpose of affecting the world in a creative or thought-provoking way.", writes Michele Martin at The Bamboo Project blog.