Sales Courses

Do like they do, think like they think, succeed like they succeed – you are a winner

Taking the First Steps to Successful Selling

This introductory course welcomes newcomers to the wonderful world of selling. The word ‘selling’ can be a daunting environment for many people with views of high pressure tactics and convincing individuals to take on products and services that they do not need. It is this view that has taunted what can be a fantastic opportunity to work as a consultant and build lasting relationships with loyal customers. The world of professional selling is at the cutting edge of communication with insight into the inner working of brands, presentation, confidence and language, designed to not only give delegates the required skills to be a top performer but also the motivation and attitude to see selling as a fantastic career opportunity.

The Essential Guide to Successful Professional Selling

This course takes delegates through a journey of skills development to enable them to quickly build rapport with customers and identify opportunities to maximise value for both parties. The two days will look at a variety of proven sales tools, techniques, personal development and best practice that will enable them to Introduce, Question, Engage, Close, Follow up and gain positive Referrals. It will utilise the power of NLP and Emotional Intelligence to reinforce how to become a powerful brand representative. It will also give practical exercises to encourage and create a climate for effective learning whilst giving the opportunity to put into practice key learning.

Making Cold Calls with Confidence

Cold calling has never been easy and in many cases is almost dreaded by sales people.  Some can find anything to do but: pick up the phone and get started.  However, if done well cold calling can increase your potential business opportunities many fold and without question can give you the edge over other sales people.  This one-day intensive course will look at the communication skills and motivation needed to successfully pitch and win business over the telephone.  First impressions and the yes/no decision to buy are made very fast and there is no exception to this rule when using the telephone.

Networking with a Difference – the Power to Perform

In today’s competitive environment networking is a beneficial tool to increase business and make valuable contacts. This interactive one day workshop provides delegates with the strategy, skills and confidence to make a memorable and distinct impact when networking. It will also give participants practical insight into their own personal networking strengths and growth areas. Learn effective tips to harnessing the nervous energy and turning it into positive and productive power. Being an effective networker is a skill that can be learned and perfected.

Telephone Account Management Skills

The telephone can be an invaluable tool for maintaining business relationships with clients. Managing your business on the telephone can be time efficient and cost effective. Successful Telephone Account Managers are highly organised, efficient and forward-thinking. This two day course focuses on the key skills and sales processes to maximise existing business relationships, adding value to your customers and your profit margins.

Negotiation Skills With a Difference

All too often negotiations are seen as the battleground, where tactics and ploys have to be played out, and winning is the aim. The problem with winning is the relationship with the losers is damaged Alternatively they degenerate into a watered down compromise solution which ultimately satisfies neither side.

Building and Maintaining Profitable Sales Relationships

New business is the lifeblood of any organisation, but it costs 5 times more to attract a new customer than it does to retain an existing one. The trick is to balance effort appropriately between the two. There are plenty of useful CRM tools around that can assist in organisations getting the most from their existing customer base and identifying their most attractive new customers. However most of these focus largely on process, and not the skills and behaviours necessary to do it. 

Assertiveness Skills

This powerful and insightful two-day workshop is guaranteed to add value to anyone who wants to develop a more assertive approach to communication. The course will develop, enhance and improve the communication and assertiveness skills of all who attend.

Influencing Skills

This powerful and insightful two-day workshop is guaranteed to add value to the anyone who is looking to positively influence others. The course will develop, enhance and improve the persuading and influencing skills of all who attend.

Motivating Your Sales Team

This motivational 3-day workshop is bursting with tools and techniques that are guaranteed to help you develop and inspire a team of successful Sales experts. 

Selling Needn’t be Sleazy

Increasingly more people in organisations who do not regard themselves as salespeople are becoming involved in the sales effort. All too often they are uncomfortable in this position for a number of reasons: attitude, confidence and understanding. At best these people become reluctant sales people, at worst they are inept and damage the sales effort. Unfortunately as customers demand more transparency and more openness from their suppliers these essential team members can no longer be sheltered in the “back office”. Everyone is expected to be a sales ambassador for his or her company.