Call Centre and Customer Management Expo

21/09/2010 - 00:00
21/09/2010 - 23:59

Bridge Training and Events will be again exhibiting in this industry's biggest event. Call Centre & Customer Management Expo brings the industry together at Birmingham’s NEC and delivers a recession-busting financial performance. 88% of exhibitors at last year’s event committed to this year’s show, a staggering result in the current economic climate.

 

Melissa Roberts, Event Manager, confirmed, “This result is resounding confirmation that the contact centre industry is weathering the storm. There is still an enormous appetite for the products and services on offer at the show, whether decision makers are sourcing solutions to put into immediate effect or planning how to spend budgets when the thaw comes.” 

The 250 exhibitors at last year’s show met over 5,100 attendees, with over 75% holding decision-making responsibilities and 60% looking to purchase solutions in the next 12 months.  Visitors also attended to listen to 6 high-profile keynote speakers including Deborah Meaden and Dr Dominic Swords and learn from speakers in the 40 Solutions Theatre sessions, including a packed session with Dale Smith speaking on Transforming your frontline people into Living Brand Champions.

For more information visit: www.callcentre-expo.co.uk